Dot cards
Dot cards Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dot cards reviews show a 1.6 star rating from 26 customer reviews with 14% saying they would likely recommend. Consumers are mostly dissatisfied and the rating distribution skews unfavorable at 85% negative feedback.
Key Takeaways for Future Customers
- Expect frequent reports of activation and setup problems when buying Dot cards.
- Be prepared to contact support over unexpected subscription charges and to request a refund.
- Shipping and delivery issues are commonly reported, sometimes requiring disputes.
Negative Feedback / Risk Areas
- Many Dot cards customer complaints describe inability to activate cards or profiles.
- Recurring unauthorized billing and difficulty canceling subscriptions lead customers to request refunds.
- Poor customer service with no live agent, slow or no responses, and unresolved shipping or replacement requests.
- Product reliability issues include bands and QR codes failing and adhesive being near-permanent.
Positive Feedback
Users note convenience and customization potential; a few report responsive help and successful replacements from customer service representatives.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dot cards reviews show a 1.6 star rating from 26 customer reviews with 14% saying they would likely recommend. Consumers are mostly dissatisfied and the rating distribution skews unfavorable at 85% negative feedback.
Key Takeaways for Future Customers
- Expect frequent reports of activation and setup problems when buying Dot cards.
- Be prepared to contact support over unexpected subscription charges and to request a refund.
- Shipping and delivery issues are commonly reported, sometimes requiring disputes.
Negative Feedback / Risk Areas
- Many Dot cards customer complaints describe inability to activate cards or profiles.
- Recurring unauthorized billing and difficulty canceling subscriptions lead customers to request refunds.
- Poor customer service with no live agent, slow or no responses, and unresolved shipping or replacement requests.
- Product reliability issues include bands and QR codes failing and adhesive being near-permanent.
Positive Feedback
Users note convenience and customization potential; a few report responsive help and successful replacements from customer service representatives.
Media from reviews
Turn one complaint into a collective action
Miami, Florida
Cancel suscription
I didn't want to subscribe to any service. I just tried a free trial and did not use the service anymore at all.
Please, I wish to cancel and get my money back. Thank you.
Preferred solution: Full refund
San Jose, California
Activation
Not able to activate the dot.cards account
Stuck on activate or create user profile.
Need assistance to reset and resolve the issue.
- Flexible
- Cannot activate card
Preferred solution: Activated
User's recommendation: Not able to activate the dot.cards account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect billin
You guys keep trying to charge me $115, which I did not purchase. I got the bracelet, and all I asked for was the minimum plan, which was $8 and some change.
- It works
- Your billing department is terrible
Preferred solution: Stop trying to take the money out of my account I don't owe you guys anything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Memphis, Tennessee
Cancellation
- - They make canceling after the trial very difficult.
- - No one answers the phone or returns messages.
- - They charged $113 for something I didnt use.
This dot company makes it very difficult to cancel your subscription so that they can charge you after the trial is up. No one ever answers the phone and you have to leave a message and still no one responds back to you. They hit me up for $113.00 for something I didnt even use or know how to use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard would not work still charged
We tried to get new card and wristband to work but they didnt so we sent them back to Amazon for a refund. Dot card charged us $118 activation fee and we dont even have the cards
- Company charged us without authorization
Preferred solution: Full refund
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot letting me set up my card
- - An error appears when I try to add my experience and I'm told to try again later.
- - Please reach out to Billy Grant at 267-761-**** for business.
Once I go in to add my experience, it gives me an error telling me to try again later. Trying to set the card up for business purposes so I can reach customers.
This is inconveniencing me, as I can't use the card. Can someone please reach out to me as soon as possible?
My name is Billy Grant, and my telephone number is 267-761-****. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHow does the customer save your information once they top the wristband?
The customer is trying to save my contact information. Once they tap their phone to my wristband, they download it, but where is it saved? Thank you.
Preferred solution: Information on where the customer saves your information once they tap your wristband and download your info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy dot card not working I just got it last night I need help setting it up please
- - Card is not working.
- - It won't let me create a profile for my clients on the iPhone app.
- - Please contact me at 240-688-****.
I just need to know why my card is not working. It won't let me create a profile for my clients, and I have an iPhone.
I downloaded the app, but I don't know what's going on. Thanks.
Someone please get in touch with me at 240-688-****. Thanks.
Preferred solution: Get setup there’s no marks on the cards and I just need help I tried everything please looking to get help
User's recommendation: I got my card and I went threw everything and it’s not working I need someone help please thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help logging into profile
- - I need someone to call me; I'm excited about this product.
- - Please call me or email quadralislewis48@***.com.
I need someone to call me, please. Thanks about my dot cards.
I know it works, but I'm trying to get this up and running today.
Please, I'm excited about this product. I would appreciate it if someone could call me or email quadralislewis48@***.com.
Preferred solution: Full refund
Parker, Colorado
My phone number changed
I have a new phone number. I can't sign in on my new phone. I need to make changes to get my profile.
Preferred solution: New number on my old card
Richmond, Virginia
Charging me for a dot card that I don’t want
- - I didn't ask for a dot card; I have a dot band.
- - It was hooked up through the dot car.
- - They charged me $108 today; cancel my subscription.
I never asked for a dot card. I have a dot band and some person that was hooking it up for me.
Didnt know what they was doing and they hooked it up through the dot car and thats not what I want and yall tried to take $108 for me today.
Please cancel the subscription. Thank you.
Brea, California
Terrible customer service. Chatted to a robot for an hour Telling me to say why i need customer service. Four times real simple , i lost my card. No human responded via support email as well
Have a human at least address the issue of me losing my card and get a new one. Told cjhat robot that four times.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cumming, Georgia
Return
They were Christmas gifts, and they already have the DOTs and prefer using those. I don't know what you mean about writing symbols.
Preferred solution: Full refund
Riverside, California
Absolutely horrible support
Absolutely zero support for their customers
Absolutely zero support for their customers
Absolutely zero support for their customers
User's recommendation: My recommendation is use another product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Red Oak, Texas
Terrible customer service no real person to talk to
Terrible!!! No real person to talk to I dont know if they got the message or not because there was no reply in email either
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnrecognise charges
I saw a subscription charge to my account and i did not authorise such transaction hence i am requeting a refund for this charges
Preferred solution: Full refund
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