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Contact Dot cards Customer Service

Dot cards Phone Numbers and Emails

Customer Service Number:

  • (805) 870-5172
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Dot cards Email:

Customer Service
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Dot cards Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Dot cards Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Dot cards is 8058705172.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Dot cards mainly because of cards, request for information, shipping and delivery.

View full overview ›

How to Contact Dot cards?

Most Popular Number:

(805) 870-5172
Total calls: 285 Issue resolved: 1 Last call: Dec 16, 2025

Users can contact Dot Cards customer service for general inquiries and assistance via 1-805-870-5172. That is the only published helpline active for all purposes. Calling the Dot Cards phone number ensures quick responses and is best for urgent matters requiring immediate assistance. However, it is not feasible if the issue is complex or sensitive. In such cases, users should consult Dot Cards, Inc. in person at 419 Hindry Ave Unit D, Inglewood, California 90301, United States, for better assistance.

The company has published a single official email, support@dotcards.net, to consult its agents for all purposes. Clients seeking Dot Cards’ help via email should provide a clear subject line and elaborate on the concern as much as possible to ensure effective responses. However, it might take a few hours or days for the issue to be addressed, making it less feasible for urgent matters.

The times to seek Dot Cards’ help are unspecified. However, the business agents handle each request efficiently. Those seeking immediate solutions to their problems can call the Dot Cards phone number due to its quick response times. In contrast, if the matter is non-urgent, emailing would be best. Clients with general issues and queries can consult the FAQs and self-help information on the company website 24/7.

For an online consultation with Dot Cards customer service, visit the company website and scroll down to the bottom of the homepage to find the option Contact. Click that, and a pop-up box will appear from the bottom left corner. You can find answers to common queries there, including checking order status and requesting a free custom mock package. Clients can also message the agents using the option on the second tab. The company agents usually reply to online requests within 30 minutes, making it the best choice for immediate help.

PissedConsumer Club

Contact Information

Dot cards Website:

Dot cards Help Center:

Corporate Office Address:

dot. cards, inc.
419 Hindry Ave Unit D
Inglewood, California 90301
United States

Dot cards Customer Service Reviews

1.7 / 5
Poor
Latavia Jiq
Terrible customer service no real person to talk to
stars-rating stars-rating stars-rating stars-rating stars-rating
1.2

Terrible!!! No real person to talk to I dont know if they got the message or not because there was no reply in email either

Chardonnay Ftb
What is Happening
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Installed DOT. My phone kept beeping uncontrollably even after we deleted it.

I could not use my phone.

Called provider and they couldn't fix the problem either. Very disappointed with this card.

Marcy Nyl
Inquiryv

Ive been calling for a week now I have had received no emails back no phone calls back nothing this is not a great customer service way to start a business I would like to be called at 231-676-**** my name is Michelle again Ive been trying for one week

Royer Jnp
I haven't get my oder

I spend 460 dollars on dot classic I did put my right address but I put a uncompleted email so I never got a confirmation or a tracking number I have try to contact them but there is no costumer service number or anything .just the automatic message system.

Summary of Dot cards Customer Service Calls

283 TOTAL
CALLS
01:02 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dot cards?

Cards Question:

  • “Lost card”
  • “Photo on dot card”
  • “Not sure if I have my card connected, right”

Request for Information Question:

  • “Speak to a rep”
  • “I need help with my dot. Card”
  • “Don't know how to access my funds”

Shipping and Delivery Question:

  • “Wrong address”
  • “I never received an order number but you have my money”
  • “Missing package”

Account Question:

  • “Can't log in”
  • “Accidentally put the wrong email and username”
  • “I do not want a subscription service I am happy with the way the cut card works now.”

Product/ Service Question:

  • “I purchased a dot card bracelet and the email said that the payment didn’t go through, but it did go through and I was charged for the bracelet, but never received it”
  • “My bracelets are connected to somebody else’s account”
  • “Purchase questions”

Payments and Charges Question:

  • “Payment”
  • “I am being charged for service”
  • “I was charges 3x @ 1 store and card dot took money off my card”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Activate dot card”
  • “Activation prob”

Return/ Replace Question:

  • “Address change”
  • “Replacement card”
  • “Incorrectly charged”

Refund Question:

  • “Refund help”
  • “Refund”
  • “Refund request”

Website/ Application Question:

  • “To add My Website to My Cards”

Staff Question:

  • “Customer Service”

Other Question:

  • “Trouble”
  • “Setup”
  • “HowTo make it in soanish”

Compare Dot cards Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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