Dot cards
Reviews and Complaints
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Verified Reviewer |
Tampa, Florida
Not upset just disappointed.
Just wish company logo could be etched into black metal card. Their competitors CAN do it. Lst cust.
User's recommendation: Use better company
Mamaroneck, New York
Unfounded charge on my
I got a charge on my credit card, that i am disputing. Was never informed about additional ongoing charges. Total crap
Kansas City, Missouri
Odd bill
im not sure what happened. I woke up with a fraud alert from your company today. It was an alert because your company charged me and I did not say yes to recent charges.
Provo, Utah
Lost My Dot Card
No service line or assist. Dot links are nonexistent.
Basically you are on your own once you buy a card and if you lose it they are trying to force you to repurchase.
Bad support!. Dont waste your money!
User's recommendation: No service for any issues or problems…beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost card
I lost my card and was wondering if there was a way to get a replacement sent instead of buying a new card altogether.
- Convenience
- Still able to lose the one and only card you have
Preferred solution: Replacement card even with a fee
Smithtown, New York
I just got a charge to my credit card for $104 .
I just got a charge to my credit card for $104, and no explanation . I paid the initial fee. I was not informed of any further additional charges
User's recommendation: Beware
Baltimore, Maryland
Tech difficulty
I reached out about an error message I keep receiving and there was no help.
The phone number doesnt work so it seems unnecessary since no one answers any damn way
User's recommendation: *** no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Never received my Dot bundle?
Company fixed the issue and I have been provided with apology. There was just a miscommunication. Company has been very kind since and very helpful!!!.
Good afternoon
I got a notification that my dot card was delivered but i do not have my bundle!
What to do next??
Please get back to me ASAP!!
THANK YOU MUCH
Kytrena
- Dont know never received
- Dont know never receieved
Preferred solution: Deliver product or service ordered
User's recommendation: Unsure if this company is for real!!! Never received and damn near impossible to get ahold of customer service
Colorado Springs, Colorado
Card not working
I called and got no response from the company. I finally talked to my friend about it and he came over and reset the entire profile.
Thank God I have a friend who knows what to do. But I did not hear anything from the company, which is sad when they appear to want to help but won't or can't, but never want to find out why.
User's recommendation: Check to see if you can do it, before you buy the product.
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Management did get in contact with me and there was a miscommunication!!! I just got very frustrated because there is no real way to contact anyone besides the silly AI help desk that is so broken and frustrating to use.
They have been nothing but kind since i received in the mail. I tried to take this down but was unable to but I hope people see this amd know it is a good company they just need to get rid of that AI helpdesk.